Privacy Policy
Last updated: September 8, 2026
Dealegator, Inc.
Version: 1.0
Effective Date: September 8, 2026 | Last Updated: September 8, 2026
This Privacy Policy explains how Dealegator, Inc. ("Dealegator," "we," "us," or "our") collects, uses, discloses, and protects information in connection with the Dealegator mobile applications, websites, hosted property web pages, and related services (collectively, the "Services"). This Privacy Policy is incorporated into and supplements the Dealegator Terms of Service (the "Terms of Service"). Capitalized terms used but not defined in this Privacy Policy have the meanings given in the Terms of Service, Section 2 (Definitions).
1. Introduction and Scope
1.1. This Privacy Policy applies to Dealmakers, Field Agents, Leads, Brokerage personnel, website visitors, and members of Dealegator’s internal team who use the Services. By using the Services, you acknowledge this Privacy Policy. If you do not agree, do not use the Services.
1.2. The Services are currently offered to Users located in South Florida. This Privacy Policy describes practices for the mobile application and for the Dealegator website, including the portion of the website used by our internal team, and will be updated as web-based functionality becomes available to additional users.
1.3. Your use of the Services is also governed by the Terms of Service, including the provisions on electronic communications in the Terms of Service, Section 16, and dispute resolution in the Terms of Service, Section 20. See also Section 18 of this Privacy Policy.
2. Definitions
2.1. "Personal Information" means information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual. It does not include publicly available information or de-identified or aggregated information that cannot reasonably be linked to an individual.
2.2. "Sensitive Information" means the categories described in Section 4, including government identifiers and precise geolocation.
2.3. Other capitalized terms have the meanings given in the Terms of Service.
3. Information We Collect
3.1. Information you provide to us. We collect information you provide when you register, complete onboarding, create or respond to Work Orders and Visits, communicate with us, or otherwise use the Services, including:
3.1.1. Account and identity information: name, date of birth, email address, phone number, mailing address, and profile photograph.
3.1.2. Professional information: real estate license number, issuing state, license expiration, and Brokerage affiliation.
3.1.3. Identity and eligibility documents (Field Agents): government-issued identification and driver’s license.
3.1.4. Vehicle and insurance information (Field Agents): vehicle make, model, year, license plate, and proof of insurance.
3.1.5. Payment and payout information: payment card details (collected and tokenized by our payment processor; we do not store full card numbers), billing information, platform balance, and payout details such as a Zelle-enrolled email address.
3.1.6. Lead information: for Leads, name, email address, phone number, the property of interest, the selected time slot, and any feedback provided. Leads do not create accounts.
3.1.7. User Content and communications: property photographs, descriptions, access instructions, ratings, feedback, and messages, call and text-message logs, and other records of communications you send or receive through, or in connection with, the Services (including communications transmitted through our messaging providers).
3.2. Information collected automatically. When you use the Services, we and our providers may automatically collect: device and technical information (device type, operating system, identifiers, app version); usage information (features used, pages viewed, actions taken, dates and times); log and diagnostic information; and, with your permission where required, precise geolocation as described in Section 7. On our websites, we and our providers may use cookies and similar technologies as described in Section 9.
3.3. Information from third parties. We may receive information from Brokerages, multiple listing services (MLS) and other real estate or public sources, payment processors, communications and mapping providers, identity- and fraud-prevention service providers, and other Users (for example, feedback or ratings about a Field Agent). We may also receive information from law enforcement, insurers, or other parties in connection with safety incidents, accidents, disputes, or investigations. We combine this information with other information we hold.
3.4. Inferences. We may derive inferences from the information described above, such as inferred preferences, service areas, or reliability signals used for ratings and assignment priority.
3.5. Safety and incident information. In connection with safety incidents, accidents, disputes, complaints, or investigations, we may collect and generate related records, including reports, communications, and information provided by Users, Leads, witnesses, insurers, or law enforcement.
4. Sensitive Information
4.1. In providing the Services, we collect certain Sensitive Information, including government-issued identification and driver’s license numbers (from Field Agents) and precise geolocation (to match and dispatch Field Agents and calculate distances). We use Sensitive Information only for the purposes described in this Privacy Policy, including verifying eligibility, providing and securing the Services, calculating distances and assignments, complying with law, and preventing fraud. We apply administrative and technical safeguards to Sensitive Information, including encryption of stored identity documents, as described in Section 12.
5. How We Use Your Information
5.1. We use information for the following purposes:
5.1.1. to create and manage accounts, verify identity and real estate licenses, and review onboarding documentation;
5.1.2. to operate the Services, including creating Work Orders, matching and dispatching Field Agents, scheduling and confirming Visits, and enabling communications among Users and Leads;
5.1.3. to process payments, prepayments, refunds, platform balances, commission splits, and payouts, and to maintain internal accounting;
5.1.4. to calculate distances, service areas, ratings, and assignment priority;
5.1.5. to send transactional and service communications, and, where permitted, marketing communications, as described in Section 8;
5.1.6. to provide customer support and resolve disputes;
5.1.7. to maintain the security and integrity of the Services, detect and prevent fraud and abuse, enforce the Terms of Service, and investigate and respond to incidents, accidents, disputes, complaints, and insurance claims;
5.1.8. to comply with legal, regulatory, licensing, tax, and recordkeeping obligations; and
5.1.9. to analyze usage and improve, develop, and market the Services, using de-identified or aggregated data where practicable.
5.2. Automated processing. We use automated processes to operate the Services, including to match and dispatch Field Agents, calculate distances and service areas, determine assignment priority, and detect and prevent fraud. We do not use automated decision-making that produces legal or similarly significant effects concerning you without human involvement.
5.3. De-identified data; model training. We may create and use de-identified or aggregated data for analytics, research, and to develop and improve the Services. We do not use your Personal Information to train generative artificial-intelligence models except in de-identified or aggregated form.
6. How We Disclose Your Information
6.1. We do not sell your Personal Information for money. We disclose Personal Information as follows:
6.1.1. Between Users to facilitate Visits. To coordinate a Visit, we disclose an assigned Field Agent’s name, photograph, rating, license information, and vehicle details to the applicable Lead, and we disclose the Lead’s name and contact information, together with property access instructions, to the Field Agent after the Field Agent accepts the Visit. A Dealmaker receives information about Visits and feedback for their properties.
6.1.2. Brokerages. We disclose relevant information to the Brokerage under whose license a User operates, including for compensation, recordkeeping, and compliance, consistent with the authorizations in the Terms of Service, Section 8 (Fees, Payments, Commission Authorization, and Payouts).
6.1.3. Service providers. We disclose information to vendors that perform services for us, including Stripe (payments), Twilio (SMS and text messaging), OneSignal (push notifications and transactional email), Firebase Cloud Messaging and the Apple Push Notification service (push-notification delivery), DigitalOcean (cloud hosting and storage, including encrypted storage of identity, license, and insurance documents), Sentry (application-error monitoring and diagnostics), Google Maps Platform (mapping and geocoding), Google Fonts and Bunny Fonts (web-font delivery), Google Workspace (internal email and productivity), and other hosting, analytics, advertising, and support providers, which are permitted to use the information only to provide services to us.
6.1.4. Legal, safety, and incidents. We disclose information where we believe it is necessary or appropriate to comply with law, regulation, legal process, subpoena, or governmental request; to enforce the Terms of Service; to protect the rights, property, or safety of Dealegator, Users, Leads, or others; to investigate, respond to, or resolve incidents, accidents, disputes, or insurance claims; or in connection with an investigation of suspected or actual illegal activity. In an emergency involving a risk to someone’s safety, we may share information with law enforcement, emergency responders, insurers, or others as we believe necessary.
6.1.5. Business transfers. We may disclose information in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to this Privacy Policy.
6.1.6. With your direction or consent. We disclose information at your direction or with your consent.
6.2. We may disclose de-identified or aggregated information, which is not subject to this Privacy Policy, for any lawful purpose.
6.3. Information you make available to others. Information you share with other Users or Leads through the Services or during a Visit, or that you post in areas visible to others, may be seen, collected, or used by those persons, and we do not control their subsequent use of it. You should exercise caution about the information you choose to share.
7. Location Information
7.1. The Services use precise geolocation to match and dispatch Field Agents, calculate distances between a Field Agent and a property, define service areas, and support mapping features. We collect location information from your device with your permission, which you may grant or deny through your device settings. We collect precise location primarily while the app is in use and during an active Visit (and, for Field Agents, while receiving or performing offers), and we may collect it for a limited period afterward to detect, investigate, and help resolve incidents. If you disable location access, certain features of the Services may not function properly, and a Field Agent may be unable to receive offers. Location information may be approximate and is not intended to be relied upon where precise location is required, including for personal safety, as described in the Terms of Service, Section 17.4 (Location data). We process location information as described in this Privacy Policy and the Terms of Service, Section 15 (Privacy).
8. Communications: SMS, Email, and Push Notifications
8.1. Channels. We communicate through email, SMS/text message, in-application messages, and push notifications. Dealmakers and Field Agents may manage certain notification preferences in the application. Leads, who have no account, receive communications by email and SMS.
8.2. Transactional messages. We send messages necessary to provide the Services, such as verification codes, Visit offers, confirmations, reminders, cancellations, feedback requests, and payout notices. These are not marketing messages and are part of the Services.
8.3. Marketing messages and consent. Where we send marketing or promotional messages, we do so consistent with applicable law, including the Telephone Consumer Protection Act (TCPA) and, where applicable, obtaining prior express written consent for autodialed or automated marketing texts. Consent to marketing messages is not a condition of using the Services.
8.4. Opt-out. You may opt out of marketing emails using the unsubscribe link and opt out of SMS messages by replying STOP (or as otherwise instructed); message and data rates may apply. Even if you opt out of marketing, we may still send transactional or service messages necessary for the Services. These practices are also described in the Terms of Service, Section 16 (Electronic Communications; SMS, Email, and Push Notifications).
8.5. SMS consent data. We will not sell or share your SMS or text-messaging opt-in or consent information, and we will disclose your mobile telephone number to carriers and messaging providers only as necessary to transmit and administer messages. We may retain records of your consent, and related metadata such as the date and time and originating data, as evidence of consent. We retain SMS opt-in and opt-out (consent) records for at least four (4) years.
9. Cookies and Similar Technologies
9.1. Our websites, including the internal-team portion and the hosted property web pages, may use cookies, pixels, web beacons, software development kits (SDKs), local storage, and similar technologies, including analytics and advertising technologies such as Google Analytics and the Meta Pixel, to enable functionality, remember preferences, maintain sessions, provide security, and analyze usage. You can control cookies through your browser settings; disabling certain cookies may affect functionality. Where required by applicable law, we honor recognized opt-out preference signals, such as the Global Privacy Control (GPC), for cookies that would constitute a "sale" or "share." We may use, or in the future enable, advertising and measurement technologies such as the Meta Pixel; to the extent doing so constitutes a “sale,” “share,” or “targeted advertising” under applicable law, we will provide the opt-out described in Section 16 and honor recognized opt-out preference signals, including the Global Privacy Control (GPC). We do not use the Services to knowingly engage in cross-context behavioral advertising that would constitute a "sale" or "share" of Personal Information under applicable law; if that changes, we will update this Section 9 and provide any required opt-out.
10. Third-Party Services and Links
10.1. The Services integrate with and may link to third-party services, including those identified in Section 6.1.3. Those third parties process information under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party service you use. See also the Terms of Service, Section 14 (Third-Party Services).
11. Data Retention
11.1. We retain Personal Information for as long as necessary to provide the Services, maintain your account, comply with our legal, regulatory, tax, licensing, and recordkeeping obligations, resolve disputes, prevent fraud, and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it is used; for example, we generally retain transaction, payment, and tax records for the period required by applicable law (which may be several years), retain identity and verification documents only for the period reasonably necessary to verify eligibility and maintain compliance, and may retain limited information after account closure as necessary for safety, fraud-prevention, dispute-resolution, and legal purposes. When information is no longer needed, we delete, de-identify, or securely dispose of it in accordance with our policies and applicable law, and information residing in secure backups is deleted or overwritten in the ordinary course. Specific retention periods by category of information are set out in Dealegator’s Data Retention Schedule, which we maintain internally and make available on request; for example, we generally retain transaction, payment, and tax records for at least seven (7) years, brokerage transaction records for the period required under Chapter 475, Florida Statutes, and the rules of the Florida Real Estate Commission, and SMS consent and opt-out records for at least four (4) years, while identity, license, and insurance documents are retained only for the period reasonably necessary to verify and maintain eligibility.
12. Data Security
12.1. We implement administrative, technical, and physical safeguards designed to protect Personal Information, including encryption of stored identity documents and the use of tokenization by our payment processor so that full payment card numbers are not stored on our systems. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your credentials and for notifying us of any suspected unauthorized access, as described in the Terms of Service, Section 3 (Eligibility; User Accounts; Roles).
12.2. Access controls and breach notification. We limit access to Personal Information to personnel and service providers who need it to operate the Services, and we require our service providers to protect it. In the event of a data breach affecting your Personal Information, we will notify you and applicable authorities as and when required by law.
13. Your Privacy Rights and Choices
13.1. Account information. You may review and update certain account information within the application or by contacting us. You may request that we correct or delete Personal Information, subject to legal and operational limitations, including our need to retain certain information as described in Section 11.
13.2. Communications choices. You may manage notification preferences and opt out of marketing communications as described in Section 8.
13.3. Device permissions. You may control location and notification permissions through your device settings, as described in Section 7.
13.4. How to exercise rights. To exercise any available right, contact us using the information in Section 20. We will verify your request as required by law before responding, and we will not discriminate against you for exercising your rights.
13.5. Account closure and deletion; exceptions. You may request that we close your account or delete your Personal Information. We will honor such requests as required by law, except that we may retain and use information where necessary to complete a pending transaction or payout, maintain safety and security, prevent fraud, resolve disputes, or comply with our legal obligations, as described in Section 11.
14. State-Specific Privacy Disclosures
14.1. Scope. Depending on your state of residence, you may have additional rights under state privacy laws. Many state comprehensive privacy laws, including the Florida Digital Bill of Rights, apply only to businesses that meet certain revenue or data-processing thresholds, and may not currently apply to Dealegator. We nonetheless provide the following disclosures and honor applicable rights.
14.2. Rights. Where provided by applicable law, you may have the right to: (a) confirm whether we process your Personal Information and access it; (b) correct inaccuracies; (c) request deletion; (d) obtain a portable copy; (e) opt out of the sale of Personal Information, targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects; and (f) where applicable, obtain a list of the categories of third parties to which we have disclosed Personal Information. We describe how to exercise these rights in Section 13.4, Section 14.5, and Section 20. If we deny a request, you may appeal by contacting us at the address in Section 20; if your appeal is denied, you may contact the applicable state attorney general.
14.3. California. If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including rights to know, delete, correct, and opt out of the "sale" or "sharing" of Personal Information and to limit the use of sensitive personal information. We do not sell Personal Information for money. See Section 16.
14.4. Sensitive Information. We collect and use Sensitive Information (as described in Section 4) only as necessary to provide the Services and for the purposes described in this Privacy Policy, and not for purposes to which you would need to consent under applicable law without obtaining that consent.
14.5. How to exercise state rights; authorized agents. You may exercise your rights by contacting us as described in Section 20. We will verify your identity before responding and may decline requests as permitted by law. You may use an authorized agent to submit a request on your behalf; we may require proof of the agent’s authority (such as a signed permission or a power of attorney) and verification of your own identity.
14.6. Non-discrimination. We will not discriminate or retaliate against you for exercising your privacy rights, such as by denying the Services or providing a different level or quality of the Services, except where permitted by law.
14.7. Other states. Residents of certain states (for example, Delaware, Oregon, and Minnesota) may request a list of the categories of third parties to which we have disclosed Personal Information. Nevada residents may opt out of certain future sales of covered information. To make such a request, contact us at support@dealegator.com.
15. Children’s Privacy
15.1. The Services are intended for adults and are not directed to children under eighteen (18). We do not knowingly collect Personal Information from children under eighteen. We also do not knowingly sell or "share" for targeted advertising the Personal Information of any individual under eighteen (18). If we learn that we have collected such information, we will delete it. If you believe a child has provided us Personal Information, please contact us using the information in Section 20.
16. Do Not Sell or Share; Targeted Advertising
16.1. We do not sell your Personal Information for monetary consideration, and we do not use your Personal Information for cross-context behavioral or targeted advertising in a manner that requires an opt-out under applicable law. Where an opt-out is applicable, you may exercise it as described in Section 14, and, where required by law, we recognize the Global Privacy Control (GPC) and similar opt-out preference signals; because such signals are browser- and device-specific, you may need to enable them on each browser and device you use. We are evaluating advertising and analytics technologies, including the Meta Pixel, that, if enabled, may involve a “sale” or “share” of Personal Information for cross-context behavioral or targeted advertising. If and when we enable such technologies, or if our practices otherwise change, we will update this Privacy Policy, provide a “Do Not Sell or Share My Personal Information” opt-out and any other legally required opt-out mechanism and notice, and honor recognized opt-out preference signals as described in Section 9.
17. Changes to This Privacy Policy
17.1. We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by posting the updated Privacy Policy with a new "Last Updated" date, and, where appropriate, by in-application notice or email. Changes are effective when posted or on the date stated. Your continued use of the Services after the effective date constitutes acknowledgment of the updated Privacy Policy.
18. Governing Terms; Dispute Resolution
18.1. This Privacy Policy is part of, and incorporated into, the Terms of Service. Any dispute arising out of or relating to this Privacy Policy is subject to the informal resolution, forum-selection, and class action waiver provisions in the Terms of Service, Section 20 (Dispute Resolution), and to the governing law and venue provisions in the Terms of Service, Section 21 (Governing Law and Venue). To the extent of any conflict between this Privacy Policy and the Terms of Service regarding the handling of information, this Privacy Policy controls. Our liability arising out of or relating to this Privacy Policy is subject to the disclaimers and limitations of liability in the Terms of Service, Sections 17 and 18.
19. General Provisions
19.1. Entire understanding. This Privacy Policy, together with the Terms of Service and any supplemental privacy notices we provide, constitutes the entire understanding between you and Dealegator regarding our processing of information and supersedes any prior privacy statements on that subject. Section 18 governs the relationship between this Privacy Policy and the Terms of Service and any conflict between them.
19.2. Severability. If any provision of this Privacy Policy is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
19.3. No waiver. Our failure to enforce any provision of this Privacy Policy is not a waiver of our right to do so later, and no waiver is effective unless in writing.
19.4. Assignment; successors. We may transfer or assign this Privacy Policy and the information we hold in connection with a merger, acquisition, financing, reorganization, or sale of assets, as described in Section 6.1.5. This Privacy Policy binds and benefits our successors and permitted assigns.
19.5. No additional third-party rights. This Privacy Policy describes our information practices and does not create any contractual or other rights in any third party beyond the rights afforded to you under applicable privacy law.
19.6. Governing law; venue; dispute resolution. Governing law, venue, and the resolution of disputes relating to this Privacy Policy are addressed in Section 18 and in the Terms of Service, Sections 20 and 21.
19.7. Notices. We may provide privacy-related notices to you by email, by in-application message, or by posting within the Services, as described in Section 17. You may contact us as described in Section 20.
19.8. Interpretation. Headings are for convenience only. "Including" means "including without limitation," and examples are illustrative and not exhaustive.
19.9. Where information is processed. Dealegator operates in the United States, and the information we collect is processed and stored in the United States. If you access the Services from outside the United States, you understand that your information will be processed in the United States, where privacy laws may differ from those of your location.
19.10. Language. This Privacy Policy is provided in English. If we make a translation available and there is any conflict, the English-language version controls.
20. Contact Us
20.1. If you have questions or requests regarding this Privacy Policy or our privacy practices, please contact us at:
20.1.1. Dealegator, Inc., 515 North Flagler Drive, Suite 350, West Palm Beach, FL 33401;
20.1.2. Email: support@dealegator.com.
20.2. For questions about the Terms of Service, see the Terms of Service, Section 25 (Contact Information).